No bolt-ons. No add-on subscriptions. InTake handles the entire customer lifecycle, from first hello to next visit.
01
Conversational onboarding
A real conversational onboarding bot. New customer arrives, Lilou collects everything before their first visit or first order: insurance, medical history, dietary restrictions, preferences, ID. Your team walks in to a complete file.
02
Booking
Calendar-aware appointment scheduling with double-booking prevention, buffer times, and emergency slots. Drops straight into your Google Calendar or Microsoft 365.
03
Customer Service
Trained on your business: your menu, prices, hours, team, policies. Answers every question your front desk gets asked twenty times a day. In 30+ languages.
04
Transactions
Takes orders, adds items to baskets, processes payments. Restaurants skip the 30% Uber Eats commission. Retail captures direct sales. Hotels upsell rooms before check-in.
05
Retention
“It’s been a while. Want to book again?” InTake reaches back out to lapsed customers, sends recall reminders, requests reviews, and runs win-back campaigns.
InTake · Demo
See it pick up.
A short walkthrough of InTake taking a real call: Lilou greeting the customer, booking the slot, sending the SMS confirmation. Every channel. One agent.
Tested, not promised
We attacked our own agent before anyone else could.
Most AI vendors ask you to trust a demo. We ran nearly 20,000 scripted conversations against the live agent — booking, pricing, adversarial and deliberately off-script — and kept every log.
4,900+
Prompt-injection attacks attempted
It never revealed its instructions. Not once.
600+
Scripted pricing conversations
It never quoted a wrong price.
99.8%
Booking success rate
Across 645 end-to-end booking conversations.
99.4%
Overall pass rate
On 2,500+ conversations against the recommended engine.
Automated test conversations against the production agent, covering booking, pricing, adversarial and off-script scenarios. Methodology available on request.
InTake vs the alternatives
More channels. Safer answers. And you can own it.
Feature by feature against the hospitality AI assistants you would otherwise be quoted. Their public pages, reviewed 20 August 2026.
Feature
HiJiffy
Asksuite
Quicktext
Boei
FrontLayer
InTake
Web chat
Phone / voice agent
WhatsApp Business
Extra fee
Telegram
Email
Instagram · Messenger · X
IG, Messenger
FB, IG
Books into your calendar
Webhook
Live PMS availability (Mews, Opera…)
Webhook
Custom build
Payments & payment links
Not listed
Not listed
Order-taking & baskets
Answers only from your documents — no invented answers
Partial
Partial
Partial
Partial
Human hand-over with control points
Partial
Partial
Staff agent for your team on a private channel
EU-native: DPA, Art. 50, EU data residency
Not listed
Not listed
Run it on your own hardware
Own the code — one-time buyout
No setup fee, no annual lock-in
€99–599 setup, annual
No trial
✓ offered · — not offered or not listed on their public pages · Partial, Webhook, Extra fee as published. Sources: hijiffy.com, asksuite.com, quicktext.im, boei.help, frontlayer.ai, reviewed 20 August 2026 — offers change, we recheck. WhatsApp on InTake runs through your own WhatsApp Business Account; live PMS availability is a custom integration, scoped on the call. Booking platforms take a revenue share instead: Uber Eats up to 30%, Booking.com ≈15%, Airbnb ≈14–16%; full comparisons: Doctolib, OpenTable, Calendly.
InTake vs AI receptionists
Most of them answer. An intake agent finishes the job.
Capability
A basic AI receptionist
InTake
Collect structured information
Limited
Qualify the enquiry
Limited
Create a record
Sometimes
Database / CRM workflows
Limited
Multilingual
Varies
Audit trail
Uncommon
Answering the phone, understanding natural language, booking and handing over to a human — every AI receptionist does those. The rows above are what separates an intake agent.
No setup fee. No annual contract. Cancel anytime. Or €1,500 once and you own the code
At €1,500 you have paid for about fifteen months and then it stops costing you anything. That option does not exist anywhere else on this list.
Sources: hijiffy.com, asksuite.com, quicktext.im — public pricing pages, accessed 20 August 2026. Prices change; we recheck them.
Live demo
Try it before you talk to us.
This is the real agent, not a recording. Ask it anything a customer would — opening hours, availability, a table for four on Friday. It answers, and it books.
Booking.com, Airbnb, Uber Eats, Glovo, Deliveroo, Doctolib and the rest charge a cut of revenue you already earned. Put your own figures in.
Handed away per year
€36,000
Commission on revenue you generated yourself.
Back in your pocket
€14,400
If that share books direct instead.
“Eighteen years in luxury hospitality — five-star hotels on four continents, and a royal household. One of them running restaurants. Long enough to get sick of paying 30% to be a stranger to my own guests — so I built InTake.”
Mickaël Farina · AVA Digital
9:41
94
Incoming · In voice
Marie Dubois
+33 6 42 18 09 · New caller
Live · 2:14 AM
Live call · auto-transcribedCALL-00847 · 2:14 AM
IT
Lilou · picked up in 0.8s
"Zahnarzt Jansen, good evening. This is Lilou. How can I help?"
MD
Marie Dubois
"Hi, I'm so sorry to call this late. My crown came loose at dinner and I fly out Wednesday morning. Is there any chance I can get in tomorrow?"
IT
Lilou
"Of course, don't apologize. Let me check tomorrow's schedule. We keep two emergency slots open every morning."
Calendar · Dr. Jansen · Mon Apr 20
2 emergency slots available:
08:3014:15
IT
Lilou
"I have 8:30 AM or 2:15 PM tomorrow. Either work for you?"
MD
Marie Dubois
"8:30 is perfect. Thank you so much."
IT
Lilou
"Booked. Can I grab your date of birth and insurance provider, then I'll send confirmation by SMS?"
New patient record · auto-created
Marie Dubois · +33 6 42 18 09 Reason: Loose crown · emergency · Mon 08:30 Flagged: First visit · collect ID + insurance on arrival
MD
Marie Dubois
"DOB is 14/08/1987. Insurance is Allianz, number 44-302-881."
IT
Lilou
"Got it. SMS confirmation on the way. Can I help with anything else?"
SMS sent · +33 6 42 18 09
"Hi Marie, you're booked with Dr. Jansen at Mon Apr 20, 08:30. Address: Hauptstr. 14, Berlin. Reply CANCEL to cancel. – Zahnarzt Jansen"
IT
Lilou · call ended · 3:12
Summary posted to #reception · Lucy briefed · Dr. Jansen will see it at 07:00.
Built for
From dental clinics to luxury hotels. Same agent. Different uniforms.
Behind the counter: the same agent, working for your team.
InTake answers your customers. Put it on a private channel — a staff WhatsApp number, a Telegram group, an internal link — and it answers your team from the documents you give it: policies, price lists, allergen sheets, supplier terms, shift rules, manuals. Ask in any language. It answers from your documents or says it does not know. It does not guess.
“What is our cancellation policy after 6 PM?”
“What is our no-show fee, and who is allowed to waive it?”
“What is the deposit rule for a group of twelve?”
“Which supplier do we use for Cerec blocks, and what is the lead time?”
Why not just use ChatGPT?
It knows your business. ChatGPT does not know your cancellation policy or your allergen sheet. Paste them in and you are uploading company documents to a US service, once per employee, with nothing to audit.
It says “I do not know.” A general chatbot will confidently invent your refund rule. InTake answers only from what you uploaded — below a relevance floor it returns nothing rather than a guess.
It stays where you put it. Your own isolated space, EU-hosted, or entirely on a machine in your building running a local model — then nothing leaves at all. No per-seat licence: staff use the WhatsApp or Telegram they already have.
Included in the €99 build. Be clear on the limit: it reads documents, not live systems. It does not read stock levels, patient records, or your booking system. Those are custom integrations, scoped and quoted on the call.
Get started
Let’s get you started.
Tell us the business and we will come back with what it would take — usually the same day.
Create your space, connect your domain and go live at your own pace.
No credit card · from €99/month · cancel anytime
Two ways to deploy InTake.
Track 1 · Subscription
Use InTake as a service. Cancel anytime.
Most popular
InTake
from€99/month
Single calendar booking
Every channel included — web chat, WhatsApp, Telegram and email, one agent across all of them
Email confirmations & reminders
Multilingual support (30+ languages)
Basic dashboard
Phone voice agent included — your own number, or port the one you have
Phone time is billed per second of talk time — the rate depends on the AI model you choose
AI usage billed at cost × 1.2, no keys to manage — typically a few euros a month; our own busiest public agent runs ≈€85/month. Or use a local model: no per-use fee at all
Tailor-made — built to your needs
Quoted on a call
Multi-channel — web, WhatsApp, Telegram, email, Instagram, Messenger and X
Knowledge base: InTake trained on your business
Staff Agent for your team
Order/basket support (restaurants, retail)
Outbound retention campaigns, custom integrations
Multi-site, priority support + monthly tuning
Only need simple booking? A lighter build costs less — we scope it to what you actually use
✓Pre-built Data Processing Agreement (AVV) ready to sign
✓EU AI Act: risk assessment documented per deployment under Art. 6(3); Art. 50 transparency met in-product
✓DPIA template and guidance — the assessment itself remains your duty as data controller
✓EU server residency option (Frankfurt eu-central-1)
✓Right-to-be-forgotten workflow built in
✓Audit trail for every interaction
✓Human-in-the-loop oversight by default
For healthcare, legal, and financial services clients, the full compliance pack is included at no extra cost.
Frequently asked
Questions we hear weekly.
What’s the difference between Subscription and Build & Own?
Subscription means AVA hosts everything for you and you pay monthly, like Netflix. Build & Own means we build a custom version for you in 2–4 weeks, you own the source code, and pay a small monthly hosting fee. By Year 2, Build & Own is significantly cheaper.
What happens to my data if I cancel?
We export everything to you within 7 days, then delete from our systems within 30 days. Right-to-be-forgotten compliant.
How does LLM passthrough billing work?
We track your actual API usage (Anthropic, OpenAI, or Gemini) and bill it monthly at cost × 1.20. Transparent invoice, no markup hidden in the subscription.
Is InTake GDPR and EU AI Act compliant?
Built to support your GDPR and EU AI Act obligations. Every deployment ships with a ready-to-sign Data Processing Agreement (AVV), a documented risk assessment under the Art. 6(3) derogation, Article 50 transparency met in-product, and optional Frankfurt data residency. Compliance is a shared duty: we supply the pack and the technical measures, you remain the data controller.
What languages does InTake speak?
30+ languages with seamless switching mid-conversation. Common: German, English, French, Spanish, Italian, Dutch, Portuguese, Polish, Arabic, Mandarin.
Can I rename the agent to fit my brand?
Yes. Lilou is the default name, but each deployment can use any name. “Sophie at Dr. Jansen’s office” or “Marco from Casa Luna.” Whatever fits your brand.
Ready to see InTake on duty?
Fifteen minutes with someone from our team. You’ll know if we’re the right fit, and what it would cost you.
“Ava Digital has earned our trust, and we are already looking forward to our next collaboration together. It has been a pleasure working with a team that understands both detail and delivery so well.”
Atlas & Co.Trustpilot · May 2026
“Ava Digital delivered outstanding work on our most complex project to date — a modern 10-page website plus a fully integrated booking and intake system, built from scratch. A significantly more affordable alternative to what is on the market — without compromising on quality, functionality or usability. We are extremely satisfied and recommend Ava Digital without reservation.”
Dr. Stephan JansenTrustpilot · May 2026 · translated from German
“Ava Digital understood our vision immediately and didn’t try to upsell us on things we didn’t need. It felt like a true partnership rather than a vendor relationship. Highly recommend for anyone looking for genuine AI solutions.”