Short-let hosts · Direct booking

Airbnb finds the guest.
You should keep them.

Airbnb charges hosts a 3% service fee under the split-fee model, or a single host fee of about 14–16% under the newer single-fee model. That is the visible cost. The invisible one is bigger: the guest is Airbnb’s, not yours — their contact details, their next stay, their loyalty.

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The honest answer

InTake does not replace Airbnb, and we will not pretend otherwise. Airbnb is a demand engine and it is good at it. What InTake replaces is your dependence on it: your own branded booking page, an AI concierge that answers enquiries 24/7 in 30+ languages, takes the booking and the payment, and hands you the guest list. Use Airbnb to be found the first time. Take the second stay direct, at 0% commission.

Side by side

Airbnb vs InTake.

Where each one actually wins. Published Airbnb rates, linked at the bottom of this page.

Metric
Airbnb
InTake
Commission on a booking
3% host fee (split model), or roughly 14–16% single host fee
0% — flat €99/month
Who owns the guest’s contact details
Airbnb; messaging is on-platform
You do — in your own database
Repeat / direct rebooking
Discouraged by platform terms
Automatic win-back campaigns
Enquiries answered out of hours
Guest waits for you
AI concierge answers 24/7, 30+ languages
Payment
Airbnb collects, pays out on a schedule
Straight to your Stripe account
Finds you new guests
Yes — this is what Airbnb is for
No — keep Airbnb for discovery
Multi-property
Per listing
One agent across every property
01

The real cost is not the percentage

Run the arithmetic on a €120 nightly rate, 20 nights a month. Under the single-fee model at 15%, the platform takes roughly €360 a month. InTake is €99 a month, flat, whatever you book.

But the percentage is the part you can see. The part you cannot see is that after a guest has stayed with you twice, they still arrive through the platform, and you still pay. You are renting access to a guest you have already earned.

02

What InTake does not do

It does not generate demand. It will not put your listing in front of someone browsing for a weekend in Marbella. If Airbnb is bringing you guests, keep it.

What changes is what happens after the first stay: the guest has your booking link, your concierge answers them in their own language at 2am, and the next booking costs you nothing.

Questions

Before you ask.

Do I have to leave Airbnb to use InTake?

No, and most hosts should not. Keep Airbnb for discovery and use InTake for direct and repeat bookings. The two run in parallel.

Is it against Airbnb’s rules to rebook a guest directly?

Airbnb’s terms restrict taking a booking off-platform while it is being arranged through Airbnb. Once a guest has stayed and you hold their details lawfully, contacting them directly is a normal business practice. Check your own local rules and Airbnb’s current terms.

What does it cost?

From €99/month, flat, with no commission and no per-booking fee. Phone answering is included in the subscription; the AI’s usage (chat and voice) is billed at cost — with a local-model option that has no per-use fee. Or own the build outright from €1,500 plus €29/month hosting.

Does it handle several properties?

Yes. One agent answers for every property you own, and knows which is which.

Airbnb rates quoted above are the published figures from Airbnb’s own documentation, checked 18 August 2026, and vary by market, property type and plan. Check current rates with Airbnb before making a decision. InTake pricing is ours and is flat.

Keep the guest you already earned.

Airbnb for the first stay. Your own booking page for every one after that. From €99/month, or own it from €1,500.