InTakeby AVA Digital Book an introduction call
AI Front-Office Agent for Rental Hosts · 24/7

Reclaim your day with InTake

Our AI co-host answers every guest, sends check-in details on time, takes direct rebookings and follows up. Automatically.

Channels
Phone · 24/7·WhatsApp Business·Telegram·Instagram DM·Messenger·X·Email·Web chat·
24/7
Always on
30+
Languages
0%
Booking fees
from €99
Per month · cancel anytime
Book an introduction call Try the live demo Create account with Google
Stop paying commission to
Booking.com·Airbnb·Uber Eats·Doctolib·OpenTable·Calendly Pro·Allo-Médecins·Dentally·TheFork·Glovo·
Capabilities

Five things InTake does. One agent. One product.

The same five jobs, tuned for hosts — your house manual, your check-in windows, your changeover days.

01

Pre-arrival onboarding

Collects guest names, arrival time, parking and cot needs before they land — and schedules the door code for the right hour.

02

Direct booking · web, WhatsApp, email

Holds the dates and takes a direct rebooking without a platform in the middle — synced to your calendar so a week is never double-let.

03

The house manual, answered

Wifi code, bins, aircon, late checkout, nearest pharmacy — answered from your own manual, in the guest’s language, at any hour.

04

Deposits & balance payments

Sends the payment link and confirms when it clears — a direct rebooking closes in the same conversation.

05

Rebooking & reviews

Asks for the review while the stay is fresh, and sends your direct link when they start planning next year.

InTake · Demo

See it pick up.

A short walkthrough of InTake taking a real call: Lilou greeting the customer, booking the slot, sending the SMS confirmation. Every channel. One agent.

Tested, not promised

We attacked our own agent
before anyone else could.

Most AI vendors ask you to trust a demo. We ran nearly 20,000 scripted conversations against the live agent — booking, pricing, adversarial and deliberately off-script — and kept every log.

4,900+
Prompt-injection attacks attempted
It never revealed its instructions. Not once.
600+
Scripted pricing conversations
It never quoted a wrong price.
99.8%
Booking success rate
Across 645 end-to-end booking conversations.
99.4%
Overall pass rate
On 2,500+ conversations against the recommended engine.

Automated test conversations against the production agent, covering booking, pricing, adversarial and off-script scenarios. Methodology available on request.

InTake vs AI receptionists

Most of them answer.
An intake agent finishes the job.

Capability
A basic AI receptionist
InTake
Collect structured information
Limited
Qualify the enquiry
Limited
Create a record
Sometimes
Database / CRM workflows
Limited
Multilingual
Varies
Audit trail
Uncommon

Answering the phone, understanding natural language, booking and handing over to a human — every AI receptionist does those. The rows above are what separates an intake agent.

Go deeper: an AI receptionist that does more than answer the phone · AI receptionist vs answering service · what is an AI receptionist?

Live demo

Try it before you talk to us.

This is the real agent, not a recording. Ask it anything a customer would — opening hours, availability, a table for four on Friday. It answers, and it books.

Call the agent now +1 906 359 8355 A real phone line. It picks up, answers, and can book your introduction call.

Your numbers

What the platforms take.

Booking.com, Airbnb, Uber Eats, Glovo, Deliveroo, Doctolib and the rest charge a cut of revenue you already earned. Put your own figures in.

Handed away per year
€36,000
Commission on revenue you generated yourself.
Back in your pocket
€14,400
If that share books direct instead.

“Eighteen years in luxury hospitality — five-star hotels on four continents, and a royal household. One of them running restaurants. Long enough to get sick of paying 30% to be a stranger to my own guests — so I built InTake.”

Mickaël Farina · AVA Digital
The full loop

Every booking triggers the entire lifecycle.

Confirmation. Reminders. Staff dashboard. Post-visit follow-up. All automatic.

Confirmation
Customer email · receipt + ICS calendar invite. Booking lands in their inbox before the call ends.
0 min after booking
Reminder
SMS + email · 24h and 1h before. Keeps no-show rates honest. Auto-reschedule link if plans change.
automatic
Staff dashboard
View · edit · cancel · message · reschedule. Live across phone, Telegram, WhatsApp, email and web, all on one screen.
live
Post-visit
Thank-you note · review request · re-book nudge. Retention loop runs without anyone clicking send.
+24h after
The staff agent

Behind the counter:
the same agent, working for your team.

InTake answers your customers. Put it on a private channel — a staff WhatsApp number, a Telegram group, an internal link — and it answers your team from the documents you give it: policies, price lists, allergen sheets, supplier terms, shift rules, manuals. Ask in any language. It answers from your documents or says it does not know. It does not guess.

“What is our cancellation policy after 6 PM?”
“What is our no-show fee, and who is allowed to waive it?”
“What is the deposit rule for a group of twelve?”
“Which supplier do we use for Cerec blocks, and what is the lead time?”

Why not just use ChatGPT?

Included in the €99 build. Be clear on the limit: it reads documents, not live systems. It does not read stock levels, patient records, or your booking system. Those are custom integrations, scoped and quoted on the call.

Get started

Let’s get you started.

Tell us the business and we will come back with what it would take — usually the same day.

or set it up yourself
Sign in with Google

Create your space, connect your domain and go live at your own pace.

No credit card · from €99/month · cancel anytime

Two ways to deploy InTake.

Track 1 · Subscription

Use InTake as a service. Cancel anytime.

Most popular
InTake
from €99/month
  • Single calendar booking
  • Every channel included — web chat, WhatsApp, Telegram and email, one agent across all of them
  • Email confirmations & reminders
  • Multilingual support (30+ languages)
  • Basic dashboard
  • Phone voice agent included — your own number, or port the one you have
  • Phone time is billed per second of talk time — the rate depends on the AI model you choose
  • AI usage billed at cost × 1.2, no keys to manage — typically a few euros a month; our own busiest public agent runs ≈€85/month. Or use a local model: no per-use fee at all
Tailor-made — built to your needs
Quoted on a call
  • Multi-channel — web, WhatsApp, Telegram, email, Instagram, Messenger and X
  • Knowledge base: InTake trained on your business
  • Staff Agent for your team
  • Order/basket support (restaurants, retail)
  • Outbound retention campaigns, custom integrations
  • Multi-site, priority support + monthly tuning
  • Only need simple booking? A lighter build costs less — we scope it to what you actually use
Book an introduction call
Book an introduction call
Track 2 · Build & Own

The future of software is ownership. Build once, own it forever.

Yours forever
Build & Own
from €1,500one-time
recommended: + €29/month hosting, care and adjustments
  • One-time tailored build — you own the source code
  • 2–4 week build + stress-test cycle, scoped to your business
  • Host it yourself: take the repository, point your own AI coding tools at it, run it on your hardware — €0/month to us
  • Want it on your own server but not the setup work? €75 one-time, we install it there — then nothing monthly
  • Or let us keep it healthy for €29/month — hosting, security updates, audits and the small adjustments you ask for. This is what we recommend.
  • Full source code transferable on request
  • Cancel anytime: keep what we built for you
  • Bigger scope — multi-channel, POS/CRM/PMS integrations, Staff Agent — quoted on the same call

Same product as the subscription. Different commitment: build once, own it forever.

Book an introduction call
Compliance

Built for the regulated world.

EU AI Act. GDPR. DSGVO.

For healthcare, legal, and financial services clients, the full compliance pack is included at no extra cost.

Frequently asked

Questions we hear weekly.

Does it work if I list on Airbnb and Booking.com?

Yes. InTake sits on your own channels — WhatsApp, your site, email — and answers guests wherever they reach you. It does not replace your listings; it stops you paying twice for guests who already know you.

How does it know my house rules?

You upload the house manual, check-in notes and anything else you would normally paste into a message. InTake answers from those documents, and says it does not know rather than inventing an answer.

I have several properties. Is it €99 each?

No. €99 covers the agent, not the door count. Tell us how many properties on the call and we will scope it.

Can it take a booking and payment directly?

Yes. It can hold the dates and send a payment link, so a direct rebooking closes in the same conversation.

What’s the difference between Subscription and Build & Own?

Subscription means AVA hosts everything for you and you pay monthly, like Netflix. Build & Own means we build a custom version for you in 2–4 weeks, you own the source code, and pay a small monthly hosting fee. By Year 2, Build & Own is significantly cheaper.

What happens to my data if I cancel?

We export everything to you within 7 days, then delete from our systems within 30 days. Right-to-be-forgotten compliant.

How does LLM passthrough billing work?

We track your actual API usage (Anthropic, OpenAI, or Gemini) and bill it monthly at cost × 1.20. Transparent invoice, no markup hidden in the subscription.

Is InTake GDPR and EU AI Act compliant?

Built to support your GDPR and EU AI Act obligations. Every deployment ships with a ready-to-sign Data Processing Agreement (AVV), a documented risk assessment under the Art. 6(3) derogation, Article 50 transparency met in-product, and optional Frankfurt data residency. Compliance is a shared duty: we supply the pack and the technical measures, you remain the data controller.

What languages does InTake speak?

30+ languages with seamless switching mid-conversation. Common: German, English, French, Spanish, Italian, Dutch, Portuguese, Polish, Arabic, Mandarin.

Can I rename the agent to fit my brand?

Yes. Lilou is the default name, but each deployment can use any name. “Sophie at Dr. Jansen’s office” or “Marco from Casa Luna.” Whatever fits your brand.

Ready to see InTake on duty?

Fifteen minutes with someone from our team. You’ll know if we’re the right fit, and what it would cost you.

Talk to InTake Book an introduction call
Verified reviews

Clients put it better than we could.

“Ava Digital has earned our trust, and we are already looking forward to our next collaboration together. It has been a pleasure working with a team that understands both detail and delivery so well.”
Atlas & Co.Trustpilot · May 2026
“Ava Digital delivered outstanding work on our most complex project to date — a modern 10-page website plus a fully integrated booking and intake system, built from scratch. A significantly more affordable alternative to what is on the market — without compromising on quality, functionality or usability. We are extremely satisfied and recommend Ava Digital without reservation.”
Dr. Stephan JansenTrustpilot · May 2026 · translated from German
“Ava Digital understood our vision immediately and didn’t try to upsell us on things we didn’t need. It felt like a true partnership rather than a vendor relationship. Highly recommend for anyone looking for genuine AI solutions.”
SenilTrustpilot · June 2026