Skip to contentAI Front-Office Agent for Dental Clinics · 24/7
Reclaim your daywithInTake
Our AI receptionist answers every call, collects insurance and medical history before the first visit, routes out-of-hours urgencies under your own protocol, and handles recalls. Automatically.
The same five jobs, tuned for the practice — your insurers, your emergency slots, your recall list.
01
Patient onboarding
Collects insurance provider, policy number, medical history and ID before the first appointment — so your team opens a complete file instead of chasing paperwork at the desk.
02
Booking & emergency slots
Calendar-aware scheduling with double-booking prevention, buffer times and the emergency slots you keep open each morning. Straight into Google Calendar or Microsoft 365.
03
Out-of-hours urgency routing
Asks what happened — pain, swelling, trauma — and applies your practice’s escalation rules: books the emergency slot, or directs the patient to the out-of-hours dental service. It does not give clinical advice, and says so.
04
Practice questions, answered
Opening hours, what a crown costs, which insurers you work with, parking — answered from your own documents, in 30+ languages, at 11 PM.
05
Recall & reminders
Six-month check-up recalls, appointment reminders 24h and 1h before, and an auto-reschedule link — the quiet work that keeps the book full and no-shows down.
InTake · Demo
See it pick up.
A short walkthrough of InTake taking a real call: Lilou greeting the customer, booking the slot, sending the SMS confirmation. Every channel. One agent.
Tested, not promised
We attacked our own agent before anyone else could.
Most AI vendors ask you to trust a demo. We ran nearly 20,000 scripted conversations against the live agent — booking, pricing, adversarial and deliberately off-script — and kept every log.
4,900+
Prompt-injection attacks attempted
It never revealed its instructions. Not once.
600+
Scripted pricing conversations
It never quoted a wrong price.
99.8%
Booking success rate
Across 645 end-to-end booking conversations.
99.4%
Overall pass rate
On 2,500+ conversations against the recommended engine.
Automated test conversations against the production agent, covering booking, pricing, adversarial and off-script scenarios. Methodology available on request.
InTake vs AI receptionists
Most of them answer. An intake agent finishes the job.
Capability
A basic AI receptionist
InTake
Collect structured information
Limited
Qualify the enquiry
Limited
Create a record
Sometimes
Database / CRM workflows
Limited
Multilingual
Varies
Audit trail
Uncommon
Answering the phone, understanding natural language, booking and handing over to a human — every AI receptionist does those. The rows above are what separates an intake agent.
This is the real agent, not a recording. Ask it anything a customer would — opening hours, availability, a table for four on Friday. It answers, and it books.
Booking.com, Airbnb, Uber Eats, Glovo, Deliveroo, Doctolib and the rest charge a cut of revenue you already earned. Put your own figures in.
Handed away per year
€36,000
Commission on revenue you generated yourself.
Back in your pocket
€14,400
If that share books direct instead.
“Eighteen years in luxury hospitality — five-star hotels on four continents, and a royal household. One of them running restaurants. Long enough to get sick of paying 30% to be a stranger to my own guests — so I built InTake.”
Mickaël Farina · AVA Digital
9:41
94
Incoming · In voice
Marie Dubois
+33 6 42 18 09 · New caller
Live · 2:14 AM
Live call · auto-transcribedCALL-00847 · 2:14 AM
IT
Lilou · picked up in 0.8s
"Zahnarzt Jansen, good evening. This is Lilou. How can I help?"
MD
Marie Dubois
"Hi, I'm so sorry to call this late. My crown came loose at dinner and I fly out Wednesday morning. Is there any chance I can get in tomorrow?"
IT
Lilou
"Of course, don't apologize. Let me check tomorrow's schedule. We keep two emergency slots open every morning."
Calendar · Dr. Jansen · Mon Apr 20
2 emergency slots available:
08:3014:15
IT
Lilou
"I have 8:30 AM or 2:15 PM tomorrow. Either work for you?"
MD
Marie Dubois
"8:30 is perfect. Thank you so much."
IT
Lilou
"Booked. Can I grab your date of birth and insurance provider, then I'll send confirmation by SMS?"
New patient record · auto-created
Marie Dubois · +33 6 42 18 09 Reason: Loose crown · emergency · Mon 08:30 Flagged: First visit · collect ID + insurance on arrival
MD
Marie Dubois
"DOB is 14/08/1987. Insurance is Allianz, number 44-302-881."
IT
Lilou
"Got it. SMS confirmation on the way. Can I help with anything else?"
SMS sent · +33 6 42 18 09
"Hi Marie, you're booked with Dr. Jansen at Mon Apr 20, 08:30. Address: Hauptstr. 14, Berlin. Reply CANCEL to cancel. – Zahnarzt Jansen"
IT
Lilou · call ended · 3:12
Summary posted to #reception · Lucy briefed · Dr. Jansen will see it at 07:00.
The full loop
Every booking triggers the entire lifecycle.
Confirmation. Reminders. Staff dashboard. Post-visit follow-up. All automatic.
Confirmation
Customer email · receipt + ICS calendar invite. Booking lands in their inbox before the call ends.
0 min after booking
Reminder
SMS + email · 24h and 1h before. Keeps no-show rates honest. Auto-reschedule link if plans change.
automatic
Staff dashboard
View · edit · cancel · message · reschedule. Live across phone, Telegram, WhatsApp, email and web, all on one screen.
Behind the counter: the same agent, working for your team.
InTake answers your customers. Put it on a private channel — a staff WhatsApp number, a Telegram group, an internal link — and it answers your team from the documents you give it: policies, price lists, allergen sheets, supplier terms, shift rules, manuals. Ask in any language. It answers from your documents or says it does not know. It does not guess.
“What is our cancellation policy after 6 PM?”
“What is our no-show fee, and who is allowed to waive it?”
“What is the deposit rule for a group of twelve?”
“Which supplier do we use for Cerec blocks, and what is the lead time?”
Why not just use ChatGPT?
It knows your business. ChatGPT does not know your cancellation policy or your allergen sheet. Paste them in and you are uploading company documents to a US service, once per employee, with nothing to audit.
It says “I do not know.” A general chatbot will confidently invent your refund rule. InTake answers only from what you uploaded — below a relevance floor it returns nothing rather than a guess.
It stays where you put it. Your own isolated space, EU-hosted, or entirely on a machine in your building running a local model — then nothing leaves at all. No per-seat licence: staff use the WhatsApp or Telegram they already have.
Included in the €99 build. Be clear on the limit: it reads documents, not live systems. It does not read stock levels, patient records, or your booking system. Those are custom integrations, scoped and quoted on the call.
Get started
Let’s get you started.
Tell us the business and we will come back with what it would take — usually the same day.
Create your space, connect your domain and go live at your own pace.
No credit card · from €99/month · cancel anytime
Two ways to deploy InTake.
Track 1 · Subscription
Use InTake as a service. Cancel anytime.
Most popular
InTake
from€99/month
Single calendar booking
Every channel included — web chat, WhatsApp, Telegram and email, one agent across all of them
Email confirmations & reminders
Multilingual support (30+ languages)
Basic dashboard
Phone voice agent included — your own number, or port the one you have
Phone time is billed per second of talk time — the rate depends on the AI model you choose
AI usage billed at cost × 1.2, no keys to manage — typically a few euros a month; our own busiest public agent runs ≈€85/month. Or use a local model: no per-use fee at all
Tailor-made — built to your needs
Quoted on a call
Multi-channel — web, WhatsApp, Telegram, email, Instagram, Messenger and X
Knowledge base: InTake trained on your business
Staff Agent for your team
Order/basket support (restaurants, retail)
Outbound retention campaigns, custom integrations
Multi-site, priority support + monthly tuning
Only need simple booking? A lighter build costs less — we scope it to what you actually use
✓Pre-built Data Processing Agreement (AVV) ready to sign
✓EU AI Act: risk assessment documented per deployment under Art. 6(3); Art. 50 transparency met in-product
✓DPIA template and guidance — the assessment itself remains your duty as data controller
✓EU server residency option (Frankfurt eu-central-1)
✓Right-to-be-forgotten workflow built in
✓Audit trail for every interaction
✓Human-in-the-loop oversight by default
For healthcare, legal, and financial services clients, the full compliance pack is included at no extra cost.
Frequently asked
Questions we hear weekly.
Will my patients know they’re talking to an AI?
Yes — it says so at the start of the conversation, not only when asked. That is what EU AI Act Article 50 requires, and it is how the agent ships: it introduces itself by name and clinic and states it is an AI assistant. Patients still book, because what they want is an answer at 11 PM.
How does InTake handle medical history and dental records?
It collects intake-level information only — chief complaint, allergies, current medications, last visit, insurance carrier — the same things your form asks before a first appointment. It is encrypted at rest with EU residency (Frankfurt), covered by a signed DPA, and purgeable on request under Article 17. It does not read your patient records, and it gives no clinical advice.
Does InTake integrate with our practice management software?
Not out of the box, and we would rather say so. InTake books into Google Calendar or Microsoft 365 today, and hands your team the collected intake in the dashboard or by email. A direct connection to a practice system (Doctolib, Dentally and similar) is a custom integration — scoped and quoted on the call, and only where that system exposes an API we can use.
Is InTake HIPAA-compliant?
No. InTake is built for GDPR and the EU AI Act, for European practices — EU hosting, EU sub-processors, and the compliance pack that goes with it. HIPAA is a different regime: it needs US data residency and a signed Business Associate Agreement, which is a separate deployment we would have to scope with you. If you are a US practice, say so on the call and we will tell you honestly what it would take.
What’s the difference between Subscription and Build & Own?
Subscription means AVA hosts everything for you and you pay monthly, like Netflix. Build & Own means we build a custom version for you in 2–4 weeks, you own the source code, and pay a small monthly hosting fee. By Year 2, Build & Own is significantly cheaper.
What happens to my data if I cancel?
We export everything to you within 7 days, then delete from our systems within 30 days. Right-to-be-forgotten compliant.
How does LLM passthrough billing work?
We track your actual API usage (Anthropic, OpenAI, or Gemini) and bill it monthly at cost × 1.20. Transparent invoice, no markup hidden in the subscription.
Is InTake GDPR and EU AI Act compliant?
Built to support your GDPR and EU AI Act obligations. Every deployment ships with a ready-to-sign Data Processing Agreement (AVV), a documented risk assessment under the Art. 6(3) derogation, Article 50 transparency met in-product, and optional Frankfurt data residency. Compliance is a shared duty: we supply the pack and the technical measures, you remain the data controller.
What languages does InTake speak?
30+ languages with seamless switching mid-conversation. Common: German, English, French, Spanish, Italian, Dutch, Portuguese, Polish, Arabic, Mandarin.
Can I rename the agent to fit my brand?
Yes. Lilou is the default name, but each deployment can use any name. “Sophie at Dr. Jansen’s office” or “Marco from Casa Luna.” Whatever fits your brand.
Ready to see InTake on duty?
Fifteen minutes with someone from our team. You’ll know if we’re the right fit, and what it would cost you.
“Ava Digital has earned our trust, and we are already looking forward to our next collaboration together. It has been a pleasure working with a team that understands both detail and delivery so well.”
Atlas & Co.Trustpilot · May 2026
“Ava Digital delivered outstanding work on our most complex project to date — a modern 10-page website plus a fully integrated booking and intake system, built from scratch. A significantly more affordable alternative to what is on the market — without compromising on quality, functionality or usability. We are extremely satisfied and recommend Ava Digital without reservation.”
Dr. Stephan JansenTrustpilot · May 2026 · translated from German
“Ava Digital understood our vision immediately and didn’t try to upsell us on things we didn’t need. It felt like a true partnership rather than a vendor relationship. Highly recommend for anyone looking for genuine AI solutions.”